Dear Customer,

Thank you for choosing Alan Spargo Ltd. Please find below our standard payment terms and policies, which apply to all customer transactions.

1.  Payment Terms

• Our standard payment terms are 30 days from the date of invoice.
• All invoices are issued in GBP (£), unless agreed otherwise.
• Any variation to these terms must be agreed in writing prior to order confirmation.
• All prices are quoted and invoiced exclusive of VAT, unless otherwise stated.

2. No Credit Accounts

• Please note that we do not offer formal credit accounts.
• All customers are expected to adhere to our 30-day payment terms unless alternative arrangements have been confirmed in writing.

3. Accepted Payment Methods

• Payments must be made by bank transfer.
• Our banking details are provided on all invoices and pro forma documents.
• Please reference your invoice number or order reference with your payment to avoid processing delays.

4. Late Payment

• In accordance with the Late Payment of Commercial Debts (Interest) Act 1998, we reserve the right to charge interest on overdue invoices at a rate of 8% above the Bank of England base rate, calculated daily.
• A fixed fee may also be added to cover our debt recovery costs, in line with statutory rights.

5. Billing Queries

• Any billing or invoice queries must be raised in writing within 5 working days of receipt of the invoice.
• We will resolve queries promptly, but undisputed amounts remain due by the original due date.

6. Bank Details

• Our bank details can be found on each invoice.

If you have any questions about these terms, please don’t hesitate to contact us at accounts@alanspargoltd.com.

We look forward to working with you.